Tips & FAQ

Yes. You will be asked to sign a waiver digitally for yourself and any minors that attend our facility with you, irrelevant of them participating in play, birthday or any other activity. The waiver is good for 12-months and does not have to be done again in that timeframe. No exceptions. You can sign our waiver ahead of arrival to save time during check-in. Link is available on our homepage.

Yes, we require everyone, including all adults to take off their shoes and wear socks to enter the play space. You would be asked to take your shoes off and put socks, unless you are staying in our coffee shop area. NO EXCEPTIONS. Don’t worry if you forget to bring socks, as we have specialized grip socks available for sale.

Unless your child is participating in one of our drop-off events (Day Camp, Parents Night Out, or After-School Activity Classes), parents/guardians are fully responsible for supervision of their children during playtime or birthday events.
Children under 3 years of age must be accompanied at all times by an adult next to them. Older children can be supervised while the adults hangout in our coffee shop or lobby area.

Our space is designed for children up to 8 years old, however, all children and adults are welcome! Ages 6 months to 12 years pay to enter.

Majority of our activities are designed for children up to 8 years of age, but we also have classes and special events such as spa parties and activity classes for kids up to age of 10.

No, we do not allow any outside food or drink into the facility. We have a water fountain on the premises and a coffee bar that serves snacks and drinks. We also do not allow outside food for birthday events, but we do have a full catering menu for you to choose from for your event. The only exception to this rule is for an outside cake for birthdays (fee applies), and for major allergies (to be discussed with our team).

Our classes and playrooms offer activity-based learning. This includes soft-play activities to improve motor skills, Sensory and Augmented Reality play to boost imagination and cognitive thinking, in addition to Yoga, Arts & Crafts, Mommy & Me, and other activity classes. However, we do not consider ourselves an educational center.

You are able to store your stroller, folded in our locker area. We keep a clean and sterile play space for kids, so strollers are not allowed inside the play areas. We do make exceptions if wheels are sanitized with our specialized cleaning wipes (management discretion)

We offer basic First Aid kits on the premises. We do not have a nurse on staff. For our drop-off services such as day camp, we have an on-site team member certified in CPR.

For playtime and birthday events we do not require children to be potty-trained. However, children under 3 years of age would have to be physically supervised by an adult next to them at all times.
For Day Camp or any other drop-off services, we do require children to be potty trained and only accept children over 3 years of age.

Yes! Our bathroom and sinks are kid-friendly, however, we do not provide toddler seats.

Like most play spaces, it can get loud. We do not currently offer quiet spaces or headphones, but feel free to bring your own.

We offer non-private birthday packages starting at $395 for minimum of 10 kids. Prices increase based on additional children, and you can find more details on our birthday party page. Our basic packages include theme plates and napkins, table cover and a single banner with minor table décor. Juice and a small packaged snack is included. We offer catering menu, add-on entertainment and additional design elements for purchase. See our birthday page for additional info.

Our regular birthday events are not private. That means other guests may be hosting birthdays or enjoying playtime while your party is happening. That said, all our regular non-private birthdays have a private birthday room assigned where we setup your decorations, serve food and celebrate your special day.
We do offer private event options with lots of customizable features, so if you are interested, makes sure to reach out to us by email or by phone to learn more!

Yes, we collect a 50% deposit at the time of booking to secure your time slot for the event!

Yes, you can change some of your party details up to 10 days prior to your event date. Keep in mind, a few exceptions:
You can downgrade the size of your event, but we can not guarantee capacity if you want to increase the size of your party. We recommend you book for maximum number of kids you anticipate at your event.
Any entertainment add-ons must be requested at least 10 days in advance and are subject to availability. If you wish to cancel your add-on entertainment, you must request it 2 weeks ahead of time.
Your event is non-refundable if you try to cancel within 30 days of your event date. Any refunds for events being cancelled more than 30 days ahead of time will have a 10% processing fee taken off the total refund.

We understand that sometimes plans change. We offer a refund (minus 10% processing fee) If you cancel your event more than 30-days ahead of time. Your event is non-refundable if you try to cancel within 30 days of your event date. All requests would have to be emailed to us contactus@readysetfun.com

Yes, you can bring your own themed supplies for birthday events, but please just let us know at the time of booking. You can drop off your supplies at our facility no later than the Friday prior to your event. Our team will setup plates, napkins, table cover and a single banner. You can come in 15-minutes prior to your event to setup any additional items you may have brought such as cups, cutlery etc. We do not offer any discounts if you are bringing your own supplies.

We provide minor décor with the theme selection that you choose for your party. We also have additional décor and design elements for additional fee. You are welcome to bring your own décor! The only restrictions that we have is that we do not allow anything to be attached to the walls or ceilings, and no structures such as balloon arch or balloon garland setup. You would be responsible to setup the décor that you bring, and you would be responsible for any damage that may be caused to our facility.

We do allow you to purchase extra time for birthday events depending on our availability for the day of the event at the time of booking. This comes with additional cost and is based on availability.

Our birthday menu has vegetarian and gluten-free options. Please check out our food menu in our birthday package section. We offer a variety of snack options at our coffee shop in addition to a full catering menu.